For the Builder: The Gen Y Home Buyers
Technology is critical to working successfully with the Y generation. Although different groups and individuals consider different ranges of years as constituting Generation Y, those ranges of years are almost always within the outer bounds of 1976 as the earliest possible year and 2001 as the latest.In sheer numbers, Gen Y, or the Millennial Generation, is as large a group of consumers as the Baby Boomers — and they've begun to come of age and purchase their first homes. But they have very different expectations from older home buyers about what they want in a home-buying experience. And, like it or not, they need to be handled differently if you want to keep them as home buying customers.When Gen Yers want to order a pizza, check movie times or research a subject, they don't pick up a phone book, buy a newspaper or ask a librarian. They go online. And they expect your builder Web site to have all the information they want about your homes, your community and your company. If you don't provide what they need to know on your site, they're going to move on to another builder that does. Once they're customers, they're going to want to make the majority of their selections online, and they'll expect to be able to monitor the progress of their home from their computer. While some builders still find it a challenge to communicate with customers via e-mail, the Millennial Generation has moved on to the next level. They tend to use e-mail very differently than Gen X or Baby Boomers, checking it only occasionally for official notices. That means it's not the best way to get in touch with them quickly. To get a quick response from this group, you need to send text messages and write on their wall on Facebook. To do either of those things, you need to establish trust with them. Otherwise, you won't get their cell phone number or get them to respond to your Facebook "friend" invitation. When Generation Y buyers show up at your sales center, you should expect that they've already visited your Web site, looked at all your floor plans and picked out their favorite home. They've probably gone to a personal finance Web site and used a mortgage calculator to figure out monthly payment, and read some blog posts about the neighborhood. Unlike older buyers who don't start the buying process until they visit the sales center, Gen Y buyers tend to be much further along in the decision process by the time they make a physical appearance. While they're well-informed, Gen Y buyers know that buying a home is the biggest purchase they'll probably ever make. Using virtual tours and short demo videos explaining the various aspects of the process to respond to their desire for lots of information is effective. Gen Y is incredibly social and relies heavily on the opinions of friends, family and peers when making purchase decisions. They'll look to social networking sites to support what they've learned about you online, especially from other buyers their age. If you want to score points with them, post testimonials from buyers in their age group on YouTube. On the flip side, you can count on them assist in your marketing push by posting pictures from the community and the model of the plan they like on their Facebook page. They rely heavily on their social network, subscribe to blogs and find people who are living in that community. This alone can make or break you as a builder appealing to this generation. Comments: This post has been removed by the author. Comments: Being able to step outside our own frame of reference is an important life skill, as well as a smart business practice. Google: site builders For the Builder: The Gen Y Home Buyers godaddy |
›› Evaluating the Top Website Builders Perf
›› Three questions you should answer while
›› Create A Website That Sells In As Little
›› What's in a Website
›› How To Use Free Website Builders
›› IS YOUR WEBSITE JUST PLAIN BORING?
›› Build A Web Site Quickly With A Web Site
›› Signature Kitchen Builders Launch New We
›› I Need A Website But I Don't Have A Lot
›› An important rinder for our MyBrand user
›› Which hosting companies allow DNS CName
›› Webcomics Part 3: So you want to start a
›› WordPress & GoDaddy Windows shared hosti
›› GoDaddy: Proud Sponsor of Gundamn! @ MAH
›› godaddy total dns control probls
›› SC World Congress: GoDaddy.com CISO talk
›› GoDaddy Hosting Lays Down For MySpace.co
›› Mybittorent - Who's your GoDaddy?
›› Don't Buy My Domain! An Epilogue
›› Mystery of GoDaddy Domain Forced Credit
›› On Border Tunnel Infill
›› Where is the access code on the Senior P
›› I want to surf anonymously in uae?
›› Problem with hotspot sheild from anchorf
›› SRS: Sample SRS Templates
›› Anchor Free-Range Butter Ad
›› Need anonymous surfing in uae?
›› Anchorfree Htspt istalled but bndwdth ex
›› Aumentos en ENOM
›› domain name and iweb
›› Hotspot Shield by AnchorFree
You may find:
Technology is critical to working successfully with the Y generation. Although different groups and individuals consider different ranges of years as constituting Generation Y, those ranges of years are almost always within the outer bounds of 1976 as the earliest possible year and 2001 as the latest.In sheer numbers, Gen Y, or the Millennial Generation, is as large a group of consumers as the Baby Boomers — and they've begun to come of age and purchase their first homes. But they have very different expectations from older home buyers about what they want in a home-buying experience. And, like it or not, they need to be handled differently if you want to keep them as home buying customers.